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Fire & Smoke Damage

Reliable, 24/7 Fire & Smoke Damage Cleanup

When the flames are out, the damage remains. Our certified team restores your property from fire, smoke, and soot damage- quickly, safely, and with care. 

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A fire can devastate your home or business in minutes.

The damage doesn't end when the flames are extinguished. Smoke and soot continue to spread, staining surfaces, weakening structures, and leaving behind hazardous odors and residues. Our fire and smoke damage restoration specialists provide 24/7 emergency response, using advanced cleaning and repaid techniques to restore your property and peace of mind. 

Types of Fire and Smoke Damages We Handle

  • Structural fire damage

  • Smoke and soot residue

  • Residue from fire extinguishers 

  • Odor removal and deodorization 

  • Water damage from firefighting efforts

  • Content cleaning and restoration 

  • Everything else fire leaves behind (we've seen it all)

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Our Emergency Response Process

  1. Immediate Dispatch - from first contact, our technicians have one hour to get everything needed for the job and get on the road. Response time can vary between 30 minutes and 3 hours, depending on how far away the job is. We will assess the damage, handle paperwork, and create a plan to move forward.

  2. Board-Up and Securing the Area - we'll handle boarding up and windows and doors that got damaged in the process- securing your belongings and preventing further damage is our first priority. 

  3. Water Extraction - if there is standing water leftover from firefighting efforts, we'll remove the water from the area using our extraction equipment. We'll also remove any building materials that call for immediate removal- like insulation, carpet, and padding. 

  4. Demolition and Cleanup - a lot of materials cannot be cleaned after smoke damage, especially when compounded by water damage. Our technicians will remove any building materials that are too damages to restore, transport your contents to be inspected, cleaned, and written-off when necessary, and ensure that the affected areas are dry and smoke, soot, and odor free before we move on to rebuilding. 

  5. Repairs and Restoration - our full service company has a perfected process for every step in damage restoration. From choosing new flooring at our store to have the last details finished up, you'll be dealing with the same team the entire time. 

Health and Safety Risks

  • Toxic smoke residues (soot, ash, chemicals)

  • Structural instability

  • Respiratory hazards from lingering smoke particles

  • Health risks from water-damaged areas

Why Choose ServiceMaster?

  • 24/7 Availability for emergencies

  • IICRC certified technicians and managers

  • Experience with fire cleanup and odor removal

  • Experience with residential and commercial properties

  • Insurance claim assistance

  • Locally owned and operated

Frequently Asked Questions

Can you remove the smoke smell completely?

Of course! We will never claim that an area is restored if the effects of the damage are still lingering. After demolition of affected materials, cleaning the structure and contents, fogging the affected areas for deodorization, and rebuilding with new materials- we can assure you there will be no evidence of the damage left behind. 

How soon should I call after a fire is put out? 

For most fire damages, our services can wait until the following day or longer. Every situation is unique, though, and we are more than happy to accommodate your situation once we know it. We're available 24/7 to discuss your options. If you're unsure, call us as soon as the fire is out, and we'll let you know if we should wait or come out immediately. 

Is it safe to clean fire damage myself? 

Sometimes, for very small damages like a single scorch mark or fire extinguisher residue, you can get away with doing it yourself. This is pretty rare, though. Smoke moves extremely quickly and it leaves a lot of damage in its wake. The particles and chemicals left behind after a fire damage can be hazardous to your lungs, and if the water damage isn't cleaned up, it can cause major structural damage and health hazards in your home. If there's any questions about whether or not you can handle it, feel free to call us for a free assessment. 

Does ServiceMaster handle insurance directly?

Mostly, yes. We'll handle most of the communication with your insurance company. There are some things
we can't do without you, but for the most part you'll be working directly with us. We don't have big call
centers that will bounce you around from department to department. When you call ServiceMaster by
Creative Restoration, you'll be talking to a friendly face who knows your situation.

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